Contact Support
For SitSoon Android installation help, staff access, privacy requests, or waitlist-operation issues, email:
Helpful Details to Include
- Your Android device model and Android version.
- The SitSoon app version and approved installation source.
- Whether the business assigned you the Host or Manager role.
- A short description of what happened and what you expected.
Protect guest privacy: Do not email customer phone numbers, credentials, full SMS replies, or other sensitive guest details unless support specifically requests a secure exchange.
Staff Accounts
SitSoon does not offer public account creation. Accounts and venue memberships are provisioned by the business. Staff who need access changed or removed should ask their manager or contact support.
Guest Data Requests
Guests may use the support address to request access to or deletion of their waitlist data. SitSoon is not a customer booking app and support cannot create a booking or join a venue queue.